Frequently Asked Questions
Your guide to professional hair care and seamless shopping.
Are Oligo Professionnel products safe for color-treated hair?
Yes, our products are specifically formulated with our unique Osmosis Complex to protect and prolong the vibrance of professional hair color while maintaining optimal hydration.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What is your return policy for hair care products?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or used unless they are defective.
Do you offer international shipping?
Currently, we ship to most regions across North America. Shipping costs and delivery times vary by location and are calculated at the checkout page.
Are your products cruelty-free?
Yes, Oligo Professionnel is committed to ethical beauty. We do not test any of our products or ingredients on animals.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.