Returns & Exchanges

At Oligo Professionnel, we stand behind the quality of our professional hair care products and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes, ensuring all protective seals are intact and including a copy of your original invoice.

• 3.
  Ship the Items

  Attach the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.